Description

Indiana University Bloomington is a leading public research university and the flagship campus of IU, serving over 47,000 students. With a lively campus atmosphere, IU offers more than 750 student organizations, a thriving arts scene, and Big Ten athletics. As an employer, IU values a supportive workplace, professional growth opportunities, and a strong sense of community, all centered around enhancing the student experience.
The Indiana University Student Health Center is a comprehensive on-campus facility dedicated to supporting student well-being. It offers a full-service medical clinic, counseling and psychological services (CAPS), wellness programs, and a pharmacy, all tailored to meet the unique needs of IU Bloomington students. With a focus on student-centered care, the Health Center strives to enhance the student experience and promote success through accessible, high-quality services.

Job Summary

Department Specific Responsibilities

• Responsible for the supervision of medical assistant staff in a healthcare setting.
• Operates as a medical assistant as well as scheduling of medical assistants, coordination with other medical staff and medical assistant practices, and training of medical assistants.
• Operates at a medium level of authority with assistance from the Director of Nursing and other administrative staff and ensures the clinical operations of the medical clinic run smoothly.
• Supports the implementation of departmental initiatives and processes.
• Supervises the delivery of healthcare services provided by medical assistants to ambulatory out-patients in accordance with departmental, IU, and Indiana professional standards
• Performs delegated duties of the Director of Nursing in the event of absence
• Provides administrative leadership and direct supervision of Medical Assistants including establishing schedules, assigning work, providing orientation, and monitoring performance for accuracy and completion
• Performs duties of the Medical Assistant as needed
• Assists in recruiting, hiring, training, evaluations
• Assist in reviewing and enforcing policies, procedures, patient care standards and compliance with IU policies

General Responsibilities

• Provides administrative support to a department or group of professionals, exercising confidentiality, tact and diplomacy.
• Utilizes business software applications to prepare correspondence, reports, presentations, agendas, minutes, etc.
• Compiles data for expense and statistical reports.
• Receives, screens, and directs incoming calls, visitors, mail, and email promptly, courteously, and accurately.
• Schedules and confirms appointments, meetings, and travel arrangements while monitoring expenses.
• Participates in the development and implementation of administrative standards, policies and practices for the organization.
• May perform other duties related to maintaining an internal website and/or working with social media.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION
Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE
Required

• 2 years of relevant experience

Preferred

• 1 year of supervisory experience

LICENSES AND CERTIFICATES
Required

• Must be a Certified Medical Assistant

SKILLS
Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable

Working Conditions / Demands

This role requires sedentary work as well as extended durations of moving about the workplace. It requires the ability to move objects and equipment weighing up to 25 pounds, and the ability to discern between various objects and devices and to position patients. The person in this role must be able to perform the essential functions with or without an accommodation.

Additional Information

Bloomington is not just a place to work, it is a place to live, thrive, and enjoy life. To learn more about what makes this town so special, click here .

Work Location

Indiana University Bloomington

Advertised Salary

$22.85 per hour

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Intermediate
FLSA: Nonexempt
Job Function: Health Services
Job Family: Clinical Services
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.